Refund policy
Return & Refund Policy
At Golsty Shop, we want you to be completely happy with your purchase. If for any reason you’re not satisfied, we’re here to help.
30-Day Return Policy
You may return eligible items within 30 days of receiving your order.
To be eligible for a return, items must:
- Be unworn, unused, and in their original condition.
- Have all original tags attached.
- Be returned with the original packaging, including shoe boxes where applicable.
- Be free from stains, odors, damage, or signs of use.
How to Request a Return
To start a return, simply contact us at:
golstyshop@gmail.com
or
info@golsty.com
Please include your order number and a brief description of the reason for your return. Our team will guide you through the process.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
If approved, your refund will be processed to your original payment method. Depending on your bank or payment provider, it may take several business days for the funds to appear in your account.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We will work quickly to resolve the issue and provide a replacement, exchange, or refund where appropriate.
Exchanges
Need a different size? No problem. Contact us and we’ll do our best to help arrange an exchange, subject to product availability.
Return Shipping
Customers are generally responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Contact Us
If you have any questions, we’re always happy to help.
Golsty Shop
Email: golstyshop@gmail.com
Email: info@golsty.com
Thank you for shopping with Golsty Shop. We appreciate your trust and look forward to serving you again!